As a new owner at Deercreek, you have purchased fee ownership in one or more “unit week(s).” You have the exclusive right of occupancy to your unit during your unit week with the advantage of sharing costs with other owners. Your vacation ownership consists of unit week(s) based on a perpetual calendar, and even though the dates may change somewhat, your week(s) will remain the same forever. An updated calendar, as well as a five-year calendar, is provided each year for your convenience.
Also, as a new owner at Deercreek, you not only own your unit week, but also a percentage of the common areas; the pool, spa, tennis courts, driveways, playgrounds, etc.
Deercreek begins the week on Sunday. Office hours are from 4:00 p.m. until 6:00 p.m. for checking in. The non-occupancy time, 10:00 a.m. to 4:00 p.m., allows housekeeping time to clean the units and gives the maintenance staff time to inspect the units and make necessary repairs. Please abide with this time schedule. If the staff accommodates early arrivals, maintenance time on the unit is reduced and this results in homeowner complaints.
If you expect to arrive after 6:00 p.m., please call the office to get instructions for your late key pick-up. If family or friends are using your unit, please let the office know the party’s name and where they are from. Keys will not be released to anyone other than the owner, unless prior notification is received.
At check-in, you will receive a package of useful information that includes all the activities and entertainment in the area for your enjoyment.
Check-out time is 10:00 a.m. on Sunday. Everyone is expected to follow the check-out procedures, outlined below, prior to departure. These procedures are also posted on the bulletin board in the kitchen.
Remove all items from refrigerator. Place all trash in the garbage can located outside the kitchen door. Return all furniture to its proper place and all recreation equipment, games, DVDs, etc. to the office. If there are dirty dishes, start the dishwasher by 9:00 a.m. Unplug all small appliances. Turn off all lights and fans. Leave thermostat at 72 during summer and 68 during winter. Close and lock all windows and doors. Clean grill if used. Return all keys to the office. There is a $10.00 re-keying charge for lost keys. Report any losses and damages to the office.
We are proud to welcome you as a new owner to the Deercreek family! If you have questions at any time, please call!
Deercreek Office: (843) 650-2196
Office Fax: (843) 650-0404
Maintenance: (843) 668-4132
Emergency: (843) 650-1362